MissionOSX App Privacy Policy

Last updated on May 7, 2025

1. Introduction

Maxwell GeoSystems Limited © (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose and safeguard your personal data when you use the MissionOSX mobile application (“App”) available on iOS and Android platforms.

By using the App, you agree to the practices described in this policy. If you do not agree, please do not use the App.

2. Information We Collect

  1. Personal Information: We may collect the following personal information:
    1. Name
    2. Email Address
    3. Mobile Number / Device UUID
    4. Company / Organization Name
    5. User login credentials (where applicable)
    6. Any information voluntarily provided when contacting support or submitting feedback
  2. Device and Usage Data:
    1. Device Type, operating system, and version
    2. App crash reports and diagnostic logs
    3. Usage statistics and interaction behavior within the app
  3. Cookies and Tracking Technologies:
    1. We do not store any cookie(s) based data, or mobile identifiers (e.g., IDFA, GAID)

3. How We Use Your Information:

We use collected data for the following purposes:

  1. To provide and maintain the App and its features
  2. To personalize your experience
  3. To communicate with you, including sending important updates
  4. To analyze usage trends, improve performance, and fix bugs
  5. To comply with legal obligations

We do not use your data for advertising purposes.

4. Legal Bases for Processing:

We process your personal data under one or more of the following legal bases:

  1. Your consent
  2. Performance of a contract
  3. Legal compliance
  4. Legitimate interests, provided your rights do not override them

5. Information Sharing:

We do not sell, rent, or trade your personal information.

We may share data with:

  1. Trusted third-party service providers (e.g., cloud hosting, analytics tools) under strict data protection agreements
  2. Regulatory or legal authorities, where required by law
  3. Internal teams within Maxwell GeoSystems to fulfill business or support needs

6. International Data Transfers:

If we transfer personal data outside your jurisdiction (e.g., the EU), we use standard contractual clauses or other appropriate safeguards to protect your data.

7. Data Retention:

We retain your data only as long as necessary for the purposes outlined in this policy, or as required by applicable law.

8. Your Rights:

You have the right to:

  1. Access and review your data
  2. Correct or update inaccurate data
  3. Request data deletion
  4. Withdraw consent at any time
  5. Object to or restrict processing
  6. Request data portability (where applicable)

To exercise any of these rights, contact us at privacy@maxwellgeosystems.com

9. Security Measures:

We implement technical and organizational measures to safeguard your data, including encryption, secure serves, and restricted access.

10. Data Breach Notification:

In the event of a data breach that may affect your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable laws (e.g., GDPR, CCPA)

11. Children’s Privacy:

Our App is intended for professional use and is not directed at children under 16. We do not knowingly collect data from minors

12. Permissions Policy:

The App may request permissions such as:

  1. Camera: For uploading images related to site documentation
  2. Location: For geo-tagging project activities (if applicable)
  3. Storage: For saving or accessing reports and files

Permissions are requested only when required for core app functionality and are fully controllable through your device settings.

13. Third-Party Services:

If integrated third-party platforms (e.g., cloud storage, SSO) are used, their respective privacy and permissions policies will apply. We encourage you to review their policies independently.

14. Cookies & Mobile Identifiers:

The App may use session cookies or mobile IDs for:

  1. Analytics (e.g., crash logs)
  2. Authentication
  3. Session Management

Users may manage these preferences via device-level settings or privacy controls.

15. Changes to This Policy:

We may update this Privacy Policy occasionally. Changes will be communicated via:

  1. In-app notification
  2. Updated posting in the App Store/ Google Play listing
  3. Revised date at the top of this policy

16. Contact Information:

For any questions or concerns relating to the MissionOSX app, you can contact us at mgs_support@maxwellgeosystems.com